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Refund Policy

REFUND POLICY – MONSTERFITT

Last Updated: [24/04/2026]

 

At MONSTERFITT, we stand behind the quality of our gear. If something isn’t right, we’re here to help.

1. RETURN ELIGIBILITY

You may request a return if:

  • The item is unused and in its original condition

  • The item is in its original packaging

  • Your request is made within 30 days of delivery

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2. NON-RETURNABLE ITEMS

For hygiene and safety reasons, certain items may not be eligible for return, including:

  • Worn or used fitness gear

  • Items not in original condition

  • Final sale or clearance items (if applicable)

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3. DAMAGED OR DEFECTIVE ITEMS

If your item arrives damaged or defective:

  • Contact us within 7 days of delivery

  • Include clear photos of the issue

We will assess the situation and offer a replacement or refund where appropriate.

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4. RETURN PROCESS

To initiate a return:

  1. Contact us at supersupport@monsterfitt.com

  2. Provide your order number and reason for return

  3. Wait for return instructions before sending the item

Returns sent without approval may not be accepted.

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5. RETURN SHIPPING

  • Customers are responsible for return shipping costs unless the item is defective or incorrect

  • Shipping costs are non-refundable

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6. REFUNDS

Once your return is received and inspected:

  • Approved refunds will be processed within 5–10 business days

  • Refunds will be issued to your original payment method

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7. LATE OR MISSING REFUNDS

If you haven’t received your refund:

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8. ORDER CANCELLATIONS

  • Orders may be canceled within 12 hours of purchase

  • After this period, orders may already be processed and cannot be canceled

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9. CONTACT US

If you have any questions, contact us at:

Email: supersupport@monsterfitt.com

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MONSTERFITT — Fuel the Beast. Break the Limit.

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